EMPS Crisis Intervention
Who Are We?
Emergency Mobile Psychiatric Services (EMPS) is a program where Masters level clinicians go into the community and assess children and adolescents experiencing emotional/behavioral concerns. As a mobile program, assessments are conducted in the community wherever the caller feels there is a crisis. Our team will be out to see the child and family within 45 minutes of the call. We will work to stabilize the child and help to connect him/her to long term services to maintain stability. Our primary goal is to decrease unnecessary emergency room visits as well as unnecessary police involvement.
Who Can Call?
Anyone can contact EMPS simply by dialing 2-1-1. You will be connected to a United Way call specialist who will gather your information and transfer you to a crisis clinician.
Who Do We Serve?
EMPS services are provided to children up to the age of 18 and up to the age of 19 if still in school.
What does it cost?
EMPS services are free to the family
When to call?
EMPS will go to any call where the caller feels the child is experiencing an emotional or behavioral issue that the caller feels cannot be managed. This could range from difficult and oppositional behaviors to suicidal and homicidal thoughts.
The journey of childhood and adolescence can be difficult; EMPS is here to make it easier.
We believe all kids and families deserve to live happy and fulfilling lives. It is our job to help them get there. Every family and child is special in their own way! The difficult behaviors that children/youth may show at times are just a sign of something deeper—an unmet need.
All of our Care Coordinators are trained in the Wraparound process. They work with families and their selected team of supports to uncover what’s causing the challenges and figure out creative solutions, using all the skills and talents available within the team. The plans that are developed are unique to each child and family and reviewed by the team at least once a month.
Who we serve
We work with children/youth ages 0-18 (up to 21 years old if still enrolled and attending High School) who meet the following criteria:
- Diagnosed with a mental health condition, or suspected to have one
- At risk of being displaced from their community (i.e. alternative school setting, hospitalization, etc.) without the right services and supports
- Struggling in different areas of their life (home, school, community) and need multiple services/supports that need to be coordinated.
For information regarding this program, please call Virginia Lopez, Program Director, 203-394-6529 ext. 3312
Community Support for Families
Community Support for Families is designed to support families who may be going through a stressful time, and is a voluntary program for families who have received a Family Assessment Response from the Department of Children and Families (DCF).
The primary goal is to offer creative and flexible support in an effort to reduce stress and decrease the likelihood of further DCF involvement. We identify needs and help the families connect to resources in the community to help meet those needs in an effort to strengthen the family. Using the Wraparound Process, we place the family in the lead role of its own service delivery.
A Community Support Worker will meet with the family at a time and location that is convenient for them to identify basic needs, strengths, supports and any needs or concerns. People whom the family has identified as important or supportive will be invited to join the family at Child and Family Team Meetings, scheduled at the family’s convenience. The team will collaborate to create one detailed, sustainable care plan with strategies to connect the family to services to address their basic needs, provide support to strengthen the family in helping them meet their long-term goals.
A Parent Navigator will also be available to assist the family in accessing any supports that they may need in the community. Community Support Workers and Parent Navigators will work to facilitate connections to community resources and provide advocacy for families.
Who We Serve
Community Support for Families clients are referred to us from the Department of Children and Families.
For information regarding this program, please call Danielle Langston, Program Director, 203-394-6529 ext. 3042
No one is denied services based on their inability to pay. Many of our services are offered free of charge while some ask for a ‘fee for service’ based on a sliding scale. Additionally, some of our programs accept Medicaid, HUSKY, and several commercial insurance providers. All fees (if applicable) are at reviewed at the Intake appointment.